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  • References Association of College & Research Libraries. (2015). Framework for information literacy for higher education.
  • The
  • This is a training video I created for EDP 632 using Gagne's Nine Events of Instruction. For the purposes of this video, learners ...
  • Berkeley Law professor Bob Berring offers some advice for
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This video for public librarians discusses approaches to helping library patrons with In this Digital Byte, Carol Hassler from the Wisconsin State Law Library, talks about handling Follow these steps for great customer service at the Kansas City Public Library! Description: State & federal constitutions; the three branches of state & federal government and the laws they produce; and the ...

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